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FAQ

  • Where are you located?
    Our office is located at 610 Uptown Blvd Ste 2000 in Cedar Hill, TX 75104
  • Can I see your products before booking?
    Yes! Please schedule your showing at least a week in advance by emailing us at myfabflorals@gmail.com. Mention "Schedule Product Viewing" in the subject line.
  • What if I want to purchase items?
    We have items available to purchase in addition to our rentals. Some items are only available for purchase, such as our preserved flowers, decorated jump brooms, corsages, boutonnieres, custom flower crowns/headbands, and welcome signs.
  • How do I return my rental items?
    If your items were delivered to you on the date of your event, My Fab Florals staff members will pick-up your items at the end of your event. If your items were shipped to you, you must return your items using the pre-paid return shipping label included in your box within 5 days of your event in order to avoid any late fees. See RETURN POLICY for more details.
  • Securing my event date / Deposit
    A 30% deposit is required to secure your booking. Final payment must be made 60 days prior to the event. Payments shall be made using Cashapp to $MyFabFlowers . When sending payment, include your name, email, and event date in the "For" section.
  • Do you offer payment plans?
    Yes we do. For all orders over $500, we offer payment plans. Your first payment will be your 30% deposit. Your following payments will be anywhere between 2-4 installment payments depending on the total price of your order.
  • Can I get an estimate for floral decor today?
    Yes, absolutely! If you fill out this form we will get your estimate sent over to you within 24hrs. Here is the link to our Wedding & Event Input Form: https://docs.google.com/forms/d/e/1FAIpQLSdWDWZ3qe4sN2Iov6E3UYXnpXDns04J2sTjBbAri-JIcf1A2A/viewform?usp=sf_link
  • Can you give me more information about wedding coordination?
    Yes, absolutely! We offer day-of, month-of, and full coordination services. Our day of coordination starts 2-3 weeks before the wedding, month-of starts 4-6 weeks prior, and full planning/coordination starts 9-12 months ahead. Each of our coordination packages comes with access to your very own digital planning folder, in-person and zoom meetings, and unlimited contact with our lead wedding planner/coordinator. If you would like more information about our coordination packages, please use this link to go to our Wedding & Event coordination page on our website: https://www.myfabflorals.com/wedding-coordination
  • How do I schedule a consultation?
    We would love to get you scheduled for a consultation. We offer in-person and zoom consultations. You can text or call us at 817-523-8968 to schedule your consultation meeting. You may also email us at myfabflorals@gmail.com if that works better for you.
  • Do you offer payment plans for your services?
    Yes we do. For all orders over $500, we offer payment plans. Your first payment will be your 30% deposit. Your following payments will be anywhere between 2-4 installment payments depending on the total price of your order.
  • Where is your office located?
    We are located at 610 Uptown Blvd Ste. 2000 in Cedar Hill, TX. 75104
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