FAQ

Where are you located?

Our office is located inside of The Flor Space Venue, located at at 901 N. Polk Street Suite 345. DeSoto, TX 75115
Can I see your products before booking?

Yes you may but please keep in mind that because we make custom orders, you may not see a design in your desired color scheme. You may see any of our pre-arranged items during a consultation. To schedule your consultation please use this link: https://calendly.com/robyn-iewk/theflorspacevenue-consultationtour
What if I want to purchase items?

We have items available to purchase in addition to our rentals. Some items are only available for purchase, such as our preserved flowers, decorated jump brooms, corsages, boutonnieres, custom flower crowns/headbands, and welcome signs.
How do I return my rental items?

If your items were delivered to you on the date of your event, My Fab Florals staff members will pick-up your items at the end of your event. If your items were shipped to you, you must return your items using the pre-paid return shipping label included in your box within 5 days of your event in order to avoid any late fees. See RETURN POLICY for more details.
Securing my event date / Deposit

A deposit is required to secure your booking. This deposit serves as a retainer fee and will be applied as a credit toward your final balance. Final payment must be made 60 days prior to the event. We currently accept payments through Zelle or Venmo.
Do you offer payment plans?

Yes we do. For all orders over $500, we offer payment plans. Your first payment will be your 30% deposit. Your following payments will be anywhere between 2-4 installment payments depending on the total price of your order.
Can I get an estimate for floral decor today?

Yes, absolutely! If you fill out this form we will get your estimate sent over to you within 48hrs. https://www.honeybook.com/widget/my_fab_florals_llc_281140/cf_id/6723ab8dba7d21002b1227c6
Can you give me more information about wedding coordination?

Yes, absolutely! We offer day-of, month-of, and full coordination services. Our day of coordination starts 2-3 weeks before the wedding, month-of starts 4-6 weeks prior, and full planning/coordination starts 9-12 months ahead. Each of our coordination packages comes with access to your very own digital planning folder, in-person and zoom meetings, and unlimited contact with our lead wedding planner/coordinator. If you would like more information about our coordination packages, please use this link to go to our Wedding & Event coordination page on our website: https://www.myfabflorals.com/wedding-coordination
How do I schedule a consultation?

We would love to get you scheduled for a consultation. We offer in-person, zoom, and phone consultations. Please use this link to schedule your consultation. https://calendly.com/robyn-iewk/theflorspacevenue-consultationtour
Do you offer payment plans for your services?

Yes we do. For all orders over $500, we offer payment plans. Your first payment will be your 30% deposit. Your following payments will be anywhere between 2-4 installment payments depending on the total price of your order.