FAQ

Frequently asked questions

Where are you located?


We are based in North Richland Hills, TX but we do not currently have a storefront.




Can I see your products before booking?


Yes! We have product showings on the first and third Sunday of every month, Please schedule your showing at least a week in advance by emailing us at myfabflorals@gmail.com. Mention "Schedule Product Viewing" in the subject line.




What if I want to purchase items?


We have items available to purchase in addition to our rentals. Some items are only available for purchase, such as our decorated jump brooms, corsages, boutonnieres, custom flower crowns/headbands, and welcome signs.




How do I return my rental items?


If your items were delivered to you on the date of your event, My Fab Florals staff members will pick-up your items at the end of your event. If your items were shipped to you, you must return your items using the pre-paid return shipping label included in your box within 5 days of your event in order to avoid any late fees. See RETURN POLICY for more details.




Securing my event date / Deposit


A 50% deposit is required to secure your booking. Final payment must be made 60 days prior to the event. Payments shall be made using Cashapp to $MyFabFlowers . When sending payment, include your name, email, and event date in the "For" section.




Do you offer payment plans?


Payment plans can be arranged for purchases over $1,000. Payments shall be made using Cashapp to $MyFabFlowers . When sending payment, include your name, email, and event date in the "For" section.